At Hennaco, we are committed to delivering premium-quality herbal and natural products that are carefully packed and quality-checked before dispatch. Due to the nature of our products and hygiene/safety standards, we do not accept returns or provide refunds once an order has been delivered.
✅ No Returns
All purchases made on our website are final.
We do not accept returns for any reason, including:
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Change of mind
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Incorrect product ordered
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Opened or unopened items
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Personal preference or dissatisfaction with results (as herbal products react differently for each person)
✅ No Refunds
Since returns are not accepted, refunds are not applicable under normal circumstances.
🔄 Replacement Policy (Only for Damaged / Wrong Product)
We only offer a replacement if:
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You receive a damaged, leaked, or wrong product
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You notify us within 24–48 hours of delivery
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You provide clear photos/video as proof
If approved, we will ship a fresh replacement at no extra cost.
🚫 Non-Replaceable Items
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Opened or used powders/oils
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Products damaged after delivery
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Items purchased during discounts/offers
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Bulk or customized orders
📩 Contact Us
For any concerns or replacement requests, feel free to reach out:
Email: hennacoindia@gmail.com
Phone/WhatsApp: +91 80033 13800
We appreciate your understanding and trust in Hennaco’s quality.
Your satisfaction and product safety are always our priority.